LLHM 2020 Questions

When is LLHM 2020?

How can I take part in LLHM 2020?

How old do I have to be to enter LLHM 2020?

I haven’t received my LLHM 2020 charity place registration email and link yet, should I be worried?

How do I ensure I’m in the same start wave as my friend?

I’ve moved to a new house since I signed up for the LLHM. How do I change my address?

Can I transfer or defer a place?

Can I still order a LLHM 2020 iTAB ?

When do we find out the ballot results?

How does the second chance ballot work? 

What is the cost of entry?

What is included in my ballot entry fee?

Can I get a refund on my ballot place?

Can I enter with a group?

Can I register to hear about the LLHM 2021 ballot?

LLHM 2019 Questions

Where can I find 2019 my finish time?

I think my 2019 results are wrong – who should I speak to?

My GPS says the course was too long - was it?

Where are the 2019 race photos?

I won a Golden Ticket - How do I claim my prize?

Can I still purchase race merchandise?

I lost something on event day – can you help?

ANSWERS

When is LLHM 2020?

We are happy to announce that LLHM 2020 will be on 29th March 2020

How can I take part in LLHM 2020?

All public places have now been sold. You can still participate as a charity entrant though. Information about charity places can be found here.

How old do I have to be to enter LLHM 2020?

You will have to be at least 17 years old on race day.

I haven’t received my LLHM 2020 charity place registration email and link yet, should I be worried? 

No. Your registration link will be emailed to you by your charity. It’s likely that you’ll receive this in the next couple of months but if you are concerned please contact your charity directly. You have until the beginning of February 2020 to complete your registration.

How do I ensure I’m in the same start wave as my friend?

Start waves are filled with people of approximately the same pace/ability, however, there will be ranges within each wave.  If you want to run with friends, you should put down the same approx. finish time when you register.

Once your wave has been confirmed we ask that you don’t move forward to a faster wave (as this can disrupt the start) but we are happy for you to move backwards to a later wave.

I’ve moved to a new house since I signed up for the LLHM. How do I change my address?

To update your address please amend your personal details in your Active account - this will then update our records. You can access your account at www.active.com and you’ll find the login option on the top right of the menu.

Can I transfer or defer a place?

No, ballot places cannot be transferred or deferred. If you have a charity place please speak to your charity about your options.

Can I still order a LLHM 2020 iTAB ?

Absolutely. Instructions on how to do this can be found here.

When do we find out the results for the main ballot?

The ballot results were announced on Thursday 27th of June and all entrants received an email confirming their outcome. 

How does the second chance ballot work? 

All ballot entrants who were unsuccessful in the first chance ballot were automatically  entered into the second chance ballot for free. This allowed us to re-allocate any unwanted first chance ballot places to others.  The results were announced on the 5th of July and all entrants received an email confirming their outcome.

What is the cost of entry?

The cost of a ballot place is £55 plus booking fee.

What is included in my ballot entry fee?

All runners will get an LLHM race pack which includes a technical running t-shirt and a high quality drawstring bag. Each runner will also be given an exclusive LLHM finishers medal and sweatband after the race. The profits from the LLHM go to baby charity, Tommy's who organise the race. Tommy's exist to save babies' lives through funding research into miscarriage, premature birth and stillbirth.

Can I get a refund on my ballot place?

If you can no longer take part you can request a refund for the cost of your place and Itab (if applicible) within 14 days of the online confirmation only. Your booking fee will not be refunded

Can I enter with a group?

LLHM is individual entry only but please do encourage your friends to sign up too.

Can I register to hear about the LLHM 2021 ballot?

Not yet. Please keep an eye on the website in the new year for information about pre-registering for 2021 information.

Where can I find my 2019 finish time?

Congratulations on completing LLHM 2019. Your results can be found here.

I think my 2019 results are wrong – who should I speak to?

If you believe that your time is incorrect, please contact our race organisers through the following address: [email protected]

My GPS says the course was too long - was it?

We want to reassure you that the course was officially measured at 13.1 miles (21097.5m) by Course Measurer Hugh Jones whose other events include the 2012 Olympic and London Marathon courses. 

The inaccuracy of a GPS measurement could be down to a couple of factors. You may not have followed 'the racing line' which is how the route is measured to the exact distance. The LLHM route contained many twists and turns so if you went the long way around corners this will have added extra distance. In addition, GPS units do not always measure accurately even under quite good conditions but with a twisty turny course like the LLHM with some sections of the route having a very narrow sector of sky from which to pick up satellite signals, this is greatly exacerbated. We have absolute confidence that the distance of the LLHM route was accurately measured. 

Where are the 2019 race photos?

We have compiled all of the race day photos in one place. You can view them here.

I won a Golden Ticket - How do I claim my prize?

Congratulations! Please can you contact [email protected] for further instructions, so we can get your prize sent to you ASAP.

Can I still purchase race merchandise?

Yes! Please feel free to browse our wonderful London Landmarks merchandise here.

I lost something on event day – can you help?

If you have misplaced something on event day, please contact our support team at: [email protected]